PR Management Corp.

  • Shift Supervisor

    Job Locations US-MA-East Longmeadow
    Requisition ID
    Shift Supervisor
    450 North Main Street
  • Overview

    Panera Bread is the premier brand in Quick Casual restaurants, and PR Management is the premier operator of Panera cafes in Maine, New Hampshire and Massachusetts.


    If you are ready to build your leadership skills while making an impact on customers, then we want to talk to you about our opportunities! In our Shift Supervisors, we look for driven individuals who are ready to lead a team and showcase the best of Panera! Our Shift Supervisors are our next managers. We value growth from within, and if that is what you are looking for then this is the career for you!


    • Provide the highest quality customer service to our guests
    • Respond to routine customer complaints and involve the next management level as necessary

    • Perform all opening and closing functions

    • Observe, assess and maintain equipment and physical environment for condition and cleanliness

    • Assess the quality of the product throughout the day to ensure that the company standards are met and inform management of significant quality issues

    • Oversee and maintain the accuracy of transactions and proper cash handling

    • Understand how food, labor and supply costs affect the café profitability

    • Assist the management team in food cost management

    • Run all café operations in the absence of GM, AGM and AM



    • Friendly, positive attitude
    • Experience in a restaurant/ food service environment required
    • Previous supervisory experience
    • Must be able to stand for prolonged periods of time
    • Repeated walking, bending, stretching and occasional lifting of food products and supplies up to 50 pounds
    • Manual dexterity needed for computer usage, keyboarding skills
    • Able to clearly and effectively communicate with customers, associates and managers
    • Able to work a varied schedule that may include nights and weekends
    • Must be at least 18 years of age
    • Full-time, benefit-eligible position


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